Legal Information

Dkok box Terms and Conditions — Please read before use

Please read these Terms & Conditions carefully before using our platform. They clearly outline our policies on account registration, bonus usage, payments, responsible gaming, and other important matters.

Last Updated: January 2026 Published in English Legally Binding

Important: By registering and opening an account with dkok box, you are deemed to have read and accepted these Terms & Conditions in full.


Core Policies

Our Terms & Conditions Core Principles

Every rule at dkok box is designed to protect our members and ensure fair, transparent gaming.

Age Verification

Dkok box strictly enforces an 18+ age policy. Age verification is mandatory at registration. Any account found to belong to a minor will be immediately closed and any deposited funds will be returned.

One Person, One Account

Each member is permitted to hold one account only. If multiple accounts belonging to the same individual are detected, all accounts will be suspended and any bonuses forfeited.

Transparent Payment Policy

All deposits and withdrawals are handled transparently with no hidden fees. Withdrawal requests are typically processed within 24 hours.

Fair Bonus System

Each bonus has clearly stated wagering requirements. Any misuse or fraudulent use of bonuses will result in cancellation of the bonus and any associated winnings.

Responsible Gaming

To protect our members, we offer deposit limits, loss limits, voluntary breaks, and permanent self-exclusion. Gaming is entertainment, not an addiction.

Fair Play Guarantee

All games at dkok box are regularly audited by independent third parties. Our RNG (Random Number Generator) is certified, and no manipulation is possible.


1 General Terms & Applicability

These Terms & Conditions govern the relationship between dkok box (dkokbox.org) and its members. dkok box is an internationally licensed online gaming platform offering bingo, Live Casino, slots, and other gaming services to users in Bangladesh.

By using our platform, you confirm that you are at least 18 years old, of sound mind, and using this service of your own free will and responsibility. Our Terms & Conditions may change from time to time. The latest version will always be available on this page.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the English version shall prevail.

2 Account Registration & Verification

To register an account at dkok box, you must meet the following requirements:

  • You must be 18 years of age or older.
  • Each person may register only one account. Multiple accounts per individual are strictly prohibited.
  • All information provided during registration must be accurate and truthful. Providing false information may result in account termination.
  • You must use a bank account or mobile banking number registered in your own name.
  • You are solely responsible for keeping your account password and login details confidential.

Dkok box may request KYC (Know Your Customer) verification at any time. This may require you to submit a copy of your national ID, passport, or driving license. Withdrawals may be put on hold until KYC is completed.

Opening an account on behalf of someone else or under a false identity is a direct violation of dkok box's Terms & Conditions and may result in legal action.

3 Bonuses, Promotions & Rewards

Dkok box offers a range of bonuses and promotions for regular members. Each offer comes with its own terms, which you should read carefully before claiming.

  • Welcome Bonus: New members receive a bonus at a set rate on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
  • Reload Bonus: Weekly or monthly reload bonuses apply during specific periods and are subject to set conditions.
  • Cashback: Cashback is awarded based on net losses over a specified period.
  • Free Spins: Winnings from free spin bonuses on specific slots games are generally subject to separate wagering requirements.
  • VIP Rewards: VIP members enjoy exclusive bonuses, a dedicated personal manager, and priority withdrawals.

Any attempt to abuse bonuses, collect bonuses through multiple accounts, or obtain bonuses through any other fraudulent means will result in cancellation of the relevant bonus and all associated winnings, and may lead to account closure.

4 Deposit & Withdrawal Policy

Dkok box supports safe deposits and withdrawals through Bangladesh's most popular mobile banking services — Mobile Banking, Nagad, and Rocket. All transactions are secured with SSL encryption.

  • Minimum deposit amount: BDT 300.
  • Minimum withdrawal amount: BDT 500.
  • Withdrawal requests are typically processed within 24 hours, though delays may occur if KYC verification has not been completed.
  • Your deposit and withdrawal method must match — for example, if you deposit via Mobile Banking, you must also withdraw via Mobile Banking.
  • To prevent money laundering, we reserve the right to investigate any suspicious transactions.
  • Withdrawals may be blocked if bonus wagering requirements have not been met.

dkok box does not charge any hidden fees on deposits or withdrawals. However, your mobile banking provider may apply their own transaction fees.

5 Gaming Rules & Fair Play

All games at dkok box are conducted fairly and transparently. Our games are regularly audited by independent third parties. The following are strictly prohibited:

  • Any attempt to manipulate game outcomes or engage in fraud.
  • Playing games using software, bots, or any automated tools.
  • Colluding with other members during gameplay.
  • Exploiting technical glitches on the platform. Any winnings resulting from such exploits will be voided.
  • Threatening or harassing other members.

If a technical issue occurs during a Live Casino, bingo, or any other game, dkok box reserves the right to cancel or restart the game. In such cases, the member's placed bets will be refunded.

6 Responsible Gaming Policy

Dkok box believes gaming should be an enjoyable form of entertainment. We never want our members to experience financial or emotional harm because of gaming. That's why we provide the following:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a given period before you start playing.
  • Session Limits: Set a limit on how long you play in a single session.
  • Self-Timeout: Temporarily suspend your account for a set period of time.
  • Permanent Self-Exclusion: You may permanently close your account at any time.

If you or someone close to you feels that gaming is getting out of control, please contact our support team or visit our Responsible Gaming Visit the page.

7 Privacy & Personal Data

Your personal information is of the utmost importance to us. dkok box follows a strict data protection policy. Your data is never sold to third parties. However, it may be shared in the following circumstances:

  • To government or regulatory authorities to meet legal obligations.
  • Partnered with trusted payment providers for secure payment processing.
  • With security service providers to prevent fraud and ensure platform safety.

To read our full Privacy Policy, visit our Privacy Policy Visit the page for full details on how your data is stored and used.

Even after your account is closed, your data may be retained for a specified period as required by law.

8 Account Suspension & Closure

Dkok box reserves the right to suspend or permanently close any account without prior notice under the following circumstances:

  • Violating any part of these Terms & Conditions.
  • If false or inaccurate identity information is provided.
  • Attempting to operate multiple accounts.
  • If evidence of bonus fraud or game manipulation is found.
  • If money laundering or any illegal activity is suspected.
  • If evidence of being underage is found.

If your account is suspended, withdrawals may be held while the investigation is ongoing. If you are cleared, everything will return to normal. You may also close your account at any time by contacting our support team.

If any bonus balance remains at the time of account closure and the wagering requirements have not been met, that bonus balance will be forfeited.

9 Right to Amend Terms

Dkok box reserves the right to modify, update, or revoke these Terms & Conditions at any time. For significant changes, members will be notified by email or through the platform.

Continued use of the platform after any changes takes effect means you have accepted the updated terms. We recommend checking this page regularly. The date of the latest update is always shown at the top of this page.


Frequently Asked Questions

About Terms & Conditions FAQ

You must be at least 18 years old to register an account at dkok box. Age verification is mandatory at sign-up. If a minor is found to have opened an account, it will be closed immediately.

Wagering requirements refer to the number of times you must place bets before withdrawing bonus funds. For example, a BDT 1000 bonus with a 30x wagering requirement means you must wager a total of BDT 30,000 before withdrawal. Each bonus offer states its own wagering requirement separately.

Withdrawal requests are typically processed within 24 hours. However, processing may take longer if KYC verification is incomplete or suspicious activity is detected. VIP members receive priority and benefit from faster withdrawal processing.

Yes, you can contact our support team at any time to temporarily or permanently close your account. A permanent closure cannot be reversed. Any real-money balance remaining in your account will be refunded, but unused bonuses will be forfeited.

Yes, if significant changes are made, we will notify you via your registered email or through a platform notification. Minor changes may not warrant a separate notice, so we recommend checking this page regularly.

Two members of the same household may open separate accounts, but each must complete individual identity verification and use a different mobile banking number. If multiple accounts are operated from the same device or IP address, our system may flag them for review.

Get Started

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