When you use the dkok box platform, we collect certain personal information. This Privacy Policy clearly explains what information we collect, why we collect it, how it is stored, and under what circumstances it may be shared.
Please Note: By creating or using an account on dkok box, you agree to this Privacy Policy.
Dkok box uses internationally recognized security technology to protect your personal information.
All your personal information and transaction data is protected with 256-bit SSL encryption. No third party can intercept or access this data.
Dkok box never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
All data is stored on encrypted servers. Regular security audits and penetration testing are carried out.
You can request to view, correct, or delete your information at any time.
Our Privacy Policy is built on the principles of GDPR and international data protection laws.
No promotional emails or SMS will be sent without your consent. You can unsubscribe at any time.
We collect the following types of information while you use the dkok box platform:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form |
| Contact Information | Phone number, email address | Registration / Contact |
| Financial Information | Mobile banking number (Mobile Banking / Nagad / Rocket) | Payment Processing |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Data | Game history, login times, preferred games | Platform Logs |
| KYC Documents | Passport, NID card, driving licence | Identity Verification |
We only collect information that is necessary. It is our policy to avoid collecting data beyond what is required.
Your information is used for the following purposes:
Your information is not used beyond the stated purposes. We never share your data with advertising third parties without your permission.
Dkok box uses industry-leading technology to keep your information secure. Our servers are housed in protected data centers and undergo regular security audits.
In the event of a data breach, we will notify affected members within 72 hours.
The dkok box website uses cookies and similar technologies to enhance your experience. We use the following types of cookies:
You can control or disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
You have the following rights regarding your personal information:
You may request to know and view what information we hold about you.
You may request corrections if any of your information is inaccurate.
After closing your account, you may request deletion of your data under certain conditions.
You may request that the processing of your data be restricted in certain circumstances.
You may request your data in a structured, portable format.
You may object to your data being used for specific purposes.
To exercise any of your rights, please contact our support team. We will respond within 30 days.
Dkok box is strictly an adults-only (18+) platform. We do not knowingly collect information from minors. Age verification is mandatory at registration, and our system automatically flags suspicious accounts.
If we become aware that a minor is using our platform, their account will be suspended immediately and all collected data will be deleted. If a parent or guardian suspects their child is using our platform, please contact us without delay.
If we discover that a minor's information has been collected, we will notify the parent or guardian and, if necessary, report it to the relevant authorities.
How long your information is retained depends on the type of data and the purpose for which it was collected:
Once the retention period expires, we securely delete your data or anonymise it so it can no longer be linked to you.
Dkok box may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated. For significant changes, we will notify you via your registered email or through a platform notification.
Continued use of the platform after a new policy is published will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions or concerns about our Privacy Policy, or to exercise your data rights, please contact us:
Within 30 business days
Use our live chat for fast support — available 24/7 in Bengali.